Desk Software with an influx of customer requests and a shortage of IT resources, incident management is becoming a big source of stress for understaffed support teams. In this article, I’ll help IT teams evaluate which software they should implement to meet their needs. I’ll also describe how a help desk system with a sufficient
HD Space Hard drives are getting larger and larger, but somehow they always seem to fill up. This is even more true if you’re using a solid-state drive (SSD), which offers much less hard drive space than traditional mechanical hard drives. If you’re hurting for hard drive space, these tricks should help you free up
Most web hosting companies use one of two operating systems: Windows or Linux. If you are looking to purchase a web hosting service, it is crucial consider certain factors before you are able to make a decision. Windows and Linux offer very different services. In this article, we’ll go through the advantages and disadvantages of
Computers are versatile machines that are utilized to the maximum of their abilities. It is because of this, we often need professional help to get them fixed. Here, we’ve compiled the most common Windows computer problems which you can try fixing yourself sans any professionals with simple and convenient solutions. Your Computer Is Running Very
Apple Passwords are probably the oldest authentication method. Despite their age, passwords remain the most popular authentication method in today’s digital age. Compared to other authentication mechanisms, they have many tangible benefits. They can be as complex or as easy to remember as needed; they can be easy to use and secure at the same
Microsoft Teams Keshav Puttaswamy and Eileen Zhou talk about Microsoft’s upgrade from Skype for Business to Microsoft Teams. Puttaswamy is a director of program management in Microsoft Core Services Engineering and Operations (CSEO) and Zhou is a senior program manager on the CSEO migration team. (Photo by Jim Adams | Showcase). Microsoft’s internal upgrade to
We are all familiar with this problem: we turn on our Windows PC and instead of the familiar boot screen we see nothing but a black screen with some kind of cryptic error message. Most PC users feel quite helpless in such a situation and do not know what to do. The following way shall
When you buy a computer you need to know how to take care of it. Computers have two main parts: hardware and software. Software maintenance refers to the installation of software packages and updates. There are programs designed to protect your computer from viruses – these are called antivirus software. A well known antivirus program
Most people own at least one computer. After all, it’s simply the best way to get work done in today’s society. Whether you use your PC for school or work (or both), it may not do the best job of protecting your hard drive from viruses. Fortunately, there are many antivirus programs out there that
Windows Updates PC users continue to experience “good news/bad news” scenarios when it comes to updating Windows 10. In case you missed it, Microsoft issued a warning last Friday to alert users that they might experience issues with the upcoming May 2019 Update for Windows 10 (version 1903). Microsoft reports that the upgrade might be blocked
