As more and more of our lives move online, the need to maintain a secure computing environment is critical. Creating a password isn’t good enough, it needs to be a STRONG password. A common misconception, however, is many think a strong password is hard to remember. Not true and, I have some good news for
Desk Software with an influx of customer requests and a shortage of IT resources, incident management is becoming a big source of stress for understaffed support teams. In this article, I’ll help IT teams evaluate which software they should implement to meet their needs. I’ll also describe how a help desk system with a sufficient
Apple Passwords are probably the oldest authentication method. Despite their age, passwords remain the most popular authentication method in today’s digital age. Compared to other authentication mechanisms, they have many tangible benefits. They can be as complex or as easy to remember as needed; they can be easy to use and secure at the same
